Contact
iDownloadd is built and run by one person, so messages go directly to me — no ticket queue, no support team in between.
I read every message personally. Typical response time is 2–3 business days.
What to Include
- Bug reports: the video URL that failed (if it's not private), the format/quality you selected, and your browser.
- Copyright / DMCA requests: use the process on the Copyright & DMCA page — it tells you exactly what to include so a takedown can be actioned without back-and-forth.
- General questions: anything about how the tool works, formats supported, or the technical guides on this site.